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Support

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Support and Privacy Policy

 

Effective Date: 01/01/2025

JustAskEvie respects your privacy and is committed to protecting it through this Privacy Policy.

1. Data We Collect

We collect only the information necessary to provide our services:

  • Push Notification Tokens: We collect anonymized device tokens to send alerts when someone needs help.

  • Location Data (if applicable): Only with your permission, we may collect your device’s location to provide nearby alerts.

We do not collect your name, email, phone number, contacts, or other personally identifiable information unless explicitly authorized.

2. How We Use Data

Your data is used solely for:

  • Sending push notifications

  • Improving app functionality and safety

We do not use your data for advertising or profiling.

3. Data Sharing

We do not sell your data. Limited data may be shared with trusted service providers (e.g., Apple Push Notification service) to support app functionality. These providers are obligated to protect your information.

4. Data Retention

We retain data only as long as needed to deliver our services. Device tokens are refreshed regularly. You can delete the app at any time to stop all data collection.

5. Your Rights

You may:

  • Withdraw location access through device settings

  • Request data deletion or information by contacting us

Contact: contact@justaskevie.com

6. Children’s Privacy

This app is not intended for children under 13. We do not knowingly collect information from children.

7. Changes

We may update this policy. Material changes will be posted here with a new effective date.

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