JustAskEvie
Spend more time with your patients
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Privacy

Last Updated: 5/11/2026

1. Introduction

JustAskEvie, Corp ("we," "us," or "our") operates the JustAskEvie mobile application. We are committed to protecting your privacy and being transparent about the data we collect. This policy explains how we handle user data in compliance with the Google Play Developer Distribution Agreement.

2. Data We Collect

We collect the following types of information to provide and improve our service:

  • Personal Information: Name, email address, phone number (only if provided by the user or customer).

  • Device Information: Device model, OS version, unique device identifiers

  • Usage Data: App interactions, crash logs, performance data

3. How We Use Your Data

We use the collected data for:

  • Providing and maintaining app functionality.

  • Internal analytics to improve user experience.

  • Ensuring security and preventing fraud.

4. Data Sharing and Disclosure

We do not sell your personal data. We only share information with third parties in the following circumstances:

  • Service Providers: We may use third-party SDKs (like Firebase or AdMob) to facilitate our service. These providers have access to your data only to perform tasks on our behalf.

  • Legal Requirements: If required by law or to protect our rights.

5. Data Retention and Security

We retain your data only for as long as necessary to provide our services. We use industry-standard encryption (HTTPS/TLS) to protect your data during transit and storage.

6. Data Deletion Policy (Mandatory)

In accordance with Google Play requirements, users have the right to delete their accounts and associated data.

  • In-App: You can delete your account by going to [Settings > Account > Delete Account].

  • Email: You can also contact us at contact@justaskevie.com to request data removal.

7. Children’s Privacy

Our app does not knowingly collect data from children under the age of 13 (or 16 in certain jurisdictions). If you believe we have inadvertently collected such data, please contact us immediately.

8. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: contact@justaskevie.com

  • Website: www.justaskevie.com/support